01 Introduction
This Privacy Policy applies to all players who access the phtt platform at phtt.vu, including those who register an account, place bets, play games, or simply browse the site. It describes how phtt collects, processes, stores, and protects your personal data.
By using phtt, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it periodically, as it may be updated to reflect changes in our practices or applicable requirements. The "Last updated" date at the top of this page reflects the most recent revision.
If you have questions or concerns about how phtt handles your personal data, you can contact us directly through the live chat support available on the platform, or by writing to [email protected] (please note: this is a plain text address — not a clickable link).
02 What Data We Collect
phtt collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your device and browser, and from third-party services we use to operate the platform.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration, KYC verification |
| Contact Data | Email address, mobile number | Account registration |
| Financial Data | GCash/Maya account reference, bank transfer details | Deposit and withdrawal transactions |
| Technical Data | IP address, device type, browser, session data | Automatically via platform access |
| Activity Data | Bets placed, games played, login history | Platform usage |
| Communication Data | Support chat transcripts, emails sent to support | When you contact phtt support |
phtt does not collect sensitive data beyond what is required for identity verification (KYC). We do not store full payment card numbers, and all financial transaction data is processed through secure, verified Philippine payment channels including GCash, Maya, and local bank transfers.
03 How We Use Your Data
phtt uses your personal data only for the purposes described below. We do not use your data for unrelated purposes without your consent.
- Account management: To create, verify, and maintain your phtt account, including identity verification and password management.
- Transaction processing: To process deposits and withdrawals in Philippine Peso through your chosen payment method, and to maintain accurate records of your account balance.
- Platform security: To detect and prevent fraud, unauthorised account access, and suspicious activity. This includes OTP verification and monitoring for account sharing or misuse.
- Customer support: To respond to your queries, resolve disputes, and assist with account issues through our live chat and email support channels.
- Responsible gaming: To enforce deposit limits, self-exclusion requests, and age verification requirements in line with our responsible gaming commitments.
- Platform improvement: To analyse how players use the platform so we can improve features, fix issues, and develop new services for Filipino players.
- Communications: To send you account-related notifications such as transaction confirmations, security alerts, and updates to our policies. We do not send unsolicited marketing emails without your explicit opt-in.
Our Privacy Commitments
We Never Sell Your Data
phtt does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the phtt ecosystem.
SSL Encryption Throughout
Every page on phtt is served over HTTPS with SSL encryption. Your login credentials, payment details, and personal information are protected against interception at all times.
Minimal Data Collection
phtt only collects the data that is genuinely necessary to operate your account, process transactions, and meet security requirements. We do not collect data speculatively.
Controlled Third-Party Access
Where we do share data with third parties — such as payment processors or identity verification providers — it is limited to what they need to complete their specific function. They are bound by confidentiality obligations.
Data Retention Limits
phtt retains your personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by applicable standards. When data is no longer needed, it is securely deleted or anonymised.
Secure Mobile Access
phtt's platform is fully accessible on mobile devices with the same security protections as desktop access. OTP verification adds an additional layer of protection for your account on any device.
04 Data Sharing and Third Parties
phtt does not sell your personal data. However, to operate the platform effectively, we may share limited data with trusted third-party service providers who assist us in delivering our services. These include:
- Payment processors: To facilitate deposits and withdrawals through GCash, Maya, and Philippine banking channels, we share transaction-relevant data with the relevant payment service providers.
- Identity verification providers: To complete KYC verification for new accounts, your submitted ID documents and personal details may be processed by a third-party verification service.
- Technology providers: Companies that provide infrastructure, analytics, and security services that support the phtt platform. These providers are given access only to the data they need to perform their specific functions.
All third parties who receive data from phtt are required to handle it in accordance with applicable privacy standards and are prohibited from using it for their own marketing purposes.
phtt may also disclose personal data where required to do so by applicable law, court order, or when necessary to protect the rights, property, or safety of the platform or its players.
05 Cookies and Tracking
phtt uses cookies and similar technologies to make the platform function properly and to improve your experience. Cookies are small text files stored on your device when you visit a website.
The types of cookies phtt uses include:
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help prevent unauthorised access. You cannot opt out of these without affecting your ability to use the platform.
- Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players drop off, and how features are used. This data is anonymised and used solely to improve the platform.
- Preference cookies: Remember your settings and preferences for a more personalised experience on return visits.
You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in or use core platform features.
06 Your Privacy Rights
As a phtt player, you have rights over your personal data. Below is a summary of what you can request at any time by contacting phtt support:
Right to Access
You can request a copy of the personal data phtt holds about you. We will provide this in a clear, readable format within a reasonable timeframe.
Right to Correction
If any of your personal data is inaccurate or out of date, you have the right to request that we correct it. You can also update basic account details directly from your profile settings.
Right to Deletion
You may request that phtt delete your personal data. This right applies where the data is no longer needed for the purpose it was collected, or where you withdraw consent. Note that some data may be retained as required by applicable standards.
Right to Object
You have the right to object to certain types of data processing, such as direct marketing communications. You can opt out of non-essential communications at any time through your account settings or by contacting support.
Right to Data Portability
Where technically feasible, you can request a copy of your personal data in a machine-readable format to transfer to another service.
07 Age Restrictions and Minors
phtt strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years old.
If phtt becomes aware that a registered account belongs to a person under 21, the account will be suspended immediately and the data reviewed in line with our obligations. Any balance associated with such an account may be withheld pending investigation.
If you believe a minor has registered on phtt, please contact our support team immediately so we can take appropriate action.
08 Data Security Measures
phtt implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or alteration:
- All data transmitted between your device and the phtt platform is encrypted using SSL/TLS.
- Account login is protected by OTP (one-time password) verification sent to your registered mobile number.
- Internal access to player data is restricted to authorised personnel only, on a need-to-know basis.
- phtt's systems are monitored for suspicious activity, and anomalies are investigated promptly.
- Sensitive data such as payment details is processed through certified, compliant payment service providers and is not stored on phtt's servers in raw form.
While we take every reasonable precaution, no online system is entirely immune to risk. We encourage players to use strong passwords, avoid public Wi-Fi for account access, and report any suspicious activity to phtt support immediately.
09 Contact and Data Requests
For any privacy-related queries, requests to exercise your data rights, or concerns about how phtt handles your personal information, please reach our support team via live chat on the platform.
You can also write to us at [email protected] — please type this address manually. phtt aims to acknowledge all data-related requests promptly and to resolve them within a reasonable period.
For a full understanding of your obligations when using phtt, we recommend also reading the Terms and Conditions and the Responsible Gaming guidelines.
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